A new generation of homeowners is upon us. According to the U.S. Census Bureau, homeowners under 35 grew from 34.7 percent in the fourth quarter of 2016 to 36 percent a year later \u2013 the largest increase in any age bracket. And while baby boomers still make up the bulk of homeowners, this increase could indicate a shift toward more and more young homebuyers.<\/p>\n
You\u2019re going to want to get to know this new group of millennial homeowners in order to connect with them and continue to succeed as a real estate professional. Every generation has their own quirks when it comes to purchasing. In order to help this millennial generation make one of the most significance purchases of their lives, you\u2019ll need to understand these quirks and maybe even make a few changes to your marketing or business strategy.<\/p>\n
To help you on your journey, we reached out to a few recent home-buyers in this younger gen to see what they wanted and appreciated in a real estate agent.<\/p>\n
Are you using the most up-to-date technology? E-signatures and texting and home-buying apps are all ways to connect with this new generation and service them where they\u2019re at \u2013 online. As one buyer put it \u201can ideal REALTOR\u00ae for me is \u2026 utilizing modern technology as the basis, from contract to close.\u201d<\/p>\n
Finding ways to be more tech savvy is as easy as a quick google search of apps for real estate agents and setting up an account with an electronic signature service. Cumbersome ways of closing in the past are just that\u2014in the past. Utilizing the new tech services within our industry will help streamline the closing process for all your clients, especially those used to using technology on a daily basis.<\/p>\n
This generation does not enjoy the old car-salesman technique. They want it raw, honest and even fun. As one buyer said, \u201cwe really liked working with [our agent] because he was hilarious and sarcastic with us!\u201d<\/p>\n
According to a study by socialmediatoday.com, 90 percent of mil-lennials say authenticity is important to them when deciding which brands to support. In other words, no gimmicks. Be yourself!<\/p>\n
Authenticity is a term that\u2019s thrown around a lot, so it\u2019s helpful to know that the same article above, reported that 60 percent of consumers says that \u2018authentic\u2019 branding is created by other consumers.<\/p>\n
In other words, another consumer posting online about services, products and brands they appreciate is the most authentic way to find value. For you, this means encouraging pleased past clients to spread the word in their social spheres. Encourage them to take pics, videos and post their comments about your service online. You might get a critique now and again, but that just affords you the opportunity to show your response and make things right in the public eye.<\/p>\n
Though it may be online, recommendations and \u2018word of mouth\u2019 referrals are still key with today\u2019s homebuyers.<\/p>\n
\u201cThe fact we knew him; it added a lot of trust for me,\u201d said one millennial buyer.<\/p>\n
When asked what they looked for in a real estate agent, another buyer said only that their agent was \u201cpersonally recommended.\u201d<\/p>\n
These millennial homebuyers are not alone. The same article by social media today, referenced a study that found 70 percent of millennials said social posts by family members and friends impacted their purchasing decisions. Essentially, word of mouth still matters.<\/p>\n
Millennials are not all that different from the generations before them. They\u2019re still looking for a real estate professional who knows their stuff, will stick with them through the process and is readily available. All things that are (hopefully) already part of your business strategy.<\/p>\n
\u201cWe bought a house a year ago and didn\u2019t really look for a certain agent. We did, however, really like our agent because she knew the town really well, she understood our family\u2019s situation\u2026And she also was always willing to give us advice but never talk to us like we needed to follow her advice.\u201d<\/p>\n
\u201cWe looked at so many houses, and the house we ended up getting was the fourth house we had put a contract down on. But even with this one, he wanted us to make sure we were getting what we wanted and not just buying a house because we were tired of the process.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
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